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050 209 34 99
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Our services / Cloud contract

It is crucial for providers and purchasers to take technical, organizational and legal measures when outsourcing IT to the cloud.

This self-evidently includes a data processing agreement, but a good cloud contract entails much more.

  • It is important to lay down whether or not the functioning and availability of the cloud service is guaranteed. Take a look at our factsheet ‘Continuity in the cloud’ for more information.
  • Have measures been put in place to prevent unavailability and data breaches, and if so, what are they?
  • Is the provider providing all the services by itself, or are other parties contractually involved (such as data centres and external developers)?
  • Where can the systems run and where are client data stored?
  • Which national law do the parties wish to apply to the agreement?
  • Could the purchaser turn to the provider for support, and if so, when and on what conditions?
  • What happens to the purchaser’s data in the provider’s systems if the parties end their relationship?
  • Under which circumstances is the provider entitled to suspend services?
  • Who holds the rights to components that are specifically tailored to the purchaser’s business?
  • Which responsibilities rest with the client?

The above areas of concern are a few examples of what must be covered in cloud contracts.

WOULD YOU LIKE MORE INFORMATION? 

Send an e-mail to: info@legalict.com or call us at: +32 (0)2 535 77 55. You can also use the form below: one of our legal advisors will get back to you very soon.

 

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